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Because service is everything

With 7 steps to professional lighting


Today it is expected for professional lighting to be energy- efficient and adaptable to individual needs. Good lighting should help you to feel comfortable at your workplace, regardless of what you are doing there.

Wether daylight-harvesting controlling, motion sensors or simply better illumination, together we will find the right solution for your needs.

In order to realize your wishes successfully and also cost- effectively, we are working according to a 7- Step-schedule.

 

1. Preparation

The more we know you, the better we can find the best products for your needs. It is not our intension to sell you what we have left in our stock, but the best and state of the art product you need to meet your needs. And then we will produce this special product for you.

2. Scheduling

Profound and targeted counseling takes time. Yes, it is good if you prepare as much as possible, but most of the time we notice on site additional important thing which need also to be considered, which is why we also arrange on-site appointments.

Just give us a call or send an e-mail.

Phone: +49 5973 – 82 772 0
e-mail: info@gigalicht.com

3. Your consultation

We will pay you a visit and discuss the requirements of your lighting system together with you on site. The consultation is free in any case, but that doesn’t mean that it is worthless or doesn’t cost anything for us.
For this reason, we are happy if you provide us in your own interest as active as possible with information so that we are able to make you a sound offer.

 

4. The offer

Based on the consultation, we create a profound offer with a corresponding simple cost efficiency analysis.

 

5. The order

Based on your requirements and our offer, we determine the necessary illuminants, set a range for the installation ( usually as a fixed price offer for a better predictability of the costs) and create the exact order schedule. After these determination we start producing your products.

6. Production

We produce your products regarding your requirements in our manufacturing facilities in Shenzhen, always with the premise to use the highest quality components and state of the art developments.

 

7. Delivery/Installation

Depending on the product, we will install your lights approx.. 6-8 weeks after commissioning by our trained lighting specialists or our certified partners for installation at your location.

 

Safety by 5 years warranty

After installation we grant a year warranty on almost all products, e.g. defective products will be picked up on our cost, repaired promptly or in case a fixing is not possible, you will receive a replacement.

We stand by our products and services.

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